Membership

Why the new subscription?

We’re moving to a quarterly subscription (every 3 months) in order to continue providing you with free shipping, our lowest prices, significantly reduce our environmental impact, and create prints exclusive for members. And with the introduction of M

What if I want to switch from LadyBoxers to Booty Shorts or Boxer Briefs or bras, or change size?

To change size, log in to your account, go to “subscriptions”, and click “details”, then click “edit your subscription” to make a change. To switch styles, please reach out to customer service at [email protected]. Just be sure to do it at le

What if I don’t like one of the three prints that’s coming in my quarterly subscription?

We will announce each Quarterly Score print before the drop, if one or more is not your vibe, we recommend you skip that quarter and wait for the next drop. Or give that pair to a friend as a present and make them love you, as we can’t separate the p

What if I only want to return one pair?

Reach out to our stellar customer service team, and we’ll see what we can do. You are a member, after all.

What perks come with the membership?

Savings of 25% or more on each pair 🤑Free shipping on all subscription orders⚡️10% sitewide discount (can be used in addition to most sales/promotions) 💸Saving the planet by reducing shipping emissions and packaging 💚

How does the billing work? Can I pause my subscription?

You will be billed on the first day of every quarter (January 1st, April 1st, July 1st, October 1st) and your order is shipped that first week of the month. You can skip or cancel your subscription any time from your account page and "subscriptions"

Can I buy these prints separately? Or are these only available in the subscription?

These prints are exclusive to the Quarterly Score members, but will sometimes become available to the general public after all of our members receive their pairs. When that happens, there will be no guarantee how many will be available, or in what si

I wanted to get the Quarterly Score subscription but it says “join the waitlist”, what does that mean?

It means the current Quarterly Score has closed, and we’re currently working on our next 🔥 drop! Join the waitlist and you will be sent an email reminder when the next Culprit Quarterly Score is available (one month before the next release)!

I ordered a Small for the subscription, but after trying on a pair, I realized a Medium is better. How do returns work for the Culprit Quarterly Score?

If you wish to make a return for exchange, or a refund, you will have to send us all three pairs in your order. We can only accept unwashed/unworn pairs still in their original packaging. There will be a return shipping fee for the return label, base

I received my Culprit Quarterly Score and one of the pairs in my order was the wrong size! Two were XL and one was XXL. What do I do?

Please send a picture of the wrong sized pair and its barcode/packaging. We’ll send you a replacement pair free of charge, just reach out to customer service at [email protected]. In the event we are sold out of that design, we can issue stor

How do we see what is coming each Quarter? Only in email? Or somewhere on the website?

Our Quarterly Score designs can be previewed via member email and on the site at the Subscription Page well before the next release drops.