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Culprit Underwear

<p>We will announce each Quarterly Score print before the drop, if one or more is not your vibe, we recommend you skip that quarter and wait for the next drop. Or give that pair to a friend as a present and make them love you, as we can&#x2019;t separate the pre-packaged pairs.</p>

We will announce each Quarterly Score print before the drop, if one or more is not your vibe, we recommend you skip that quarter and wait for the next drop. Or give that pair to a friend as a present and make them love you, as we can’t separate the p

What if I don’t like one of the three prints that’s coming in my quarterly subscription?

Membership

How long does it take to ship? 🚚

Shipping

What is the refund policy?

I bought a bunch of underwear when I was drunk 🍻

My order was wrong 🆘

Washing Instructions 🧼

Orders & Returns

Why the new subscription?

What if I want to switch from LadyBoxers to Booty Shorts or Boxer Briefs or bras, or change size?

What if I only want to return one pair?

What perks come with the membership?

How does the billing work? Can I pause my subscription?

Can I buy these prints separately? Or are these only available in the subscription?

I wanted to get the Quarterly Score subscription but it says “join the waitlist”, what does that mean?

I ordered a Small for the subscription, but after trying on a pair, I realized a Medium is better. How do returns work for the Culprit Quarterly Score?

I received my Culprit Quarterly Score and one of the pairs in my order was the wrong size! Two were XL and one was XXL. What do I do?

How do we see what is coming each Quarter? Only in email? Or somewhere on the website?

I can’t get into my account

I forgot my password 🤔

The Account page is blank 🧐

How do I update my Billing/Shipping address? 🤷‍♀️ 🤷

Account

Wash Instructions

What if something doesn’t fit? 🍑

What if my underwear is damaged? 🤨

How often do you release new wild patterns? 🤪

How long does it take to restock products? 🕵️‍♀️

What are Steals products?

What size should I get? 📏

Product

How do I access my rewards?

Rewards

My payment didn’t go through 💳

How often is my subscription billed? 💸

Payment

What if I don’t like one of the three prints that’s coming in my quarterly subscription?Updated 20 days ago